Privacy Policy

1. Introduction

SecuredVIA (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario privacy expectations.

2. Information We Collect

Information you provide directly may include:

• Name and contact details
• Business or organization name
• Deployment or service request details
• Billing or payment information (processed securely by third‑party providers)
• Any content submitted through forms or communication channels

Information collected automatically may include:

• IP address and general location
• Browser type, device type, and operating system
• Pages visited and time spent
• Referring URLs and analytics data

3. How We Use Your Information

• Providing and improving our services
• Processing deployment requests
• Responding to inquiries
• Verifying identity when necessary
• Preventing fraud and maintaining security
• Analyzing website performance
• Complying with legal obligations

4. Consent

By submitting information through our website or communication channels, you provide implied consent for us to collect and use your information for the purposes described in this Privacy Policy.

You may withdraw consent at any time by contacting [email protected].

5. Sharing Your Information

We may share personal information with:

• Trusted service providers (hosting, analytics, payment processors)
• Professional advisors when necessary
• Law enforcement when required by law
• Internal SecuredVIA divisions for service delivery

We do not sell or rent personal information.

6. Data Security

We use reasonable physical, technical, and administrative safeguards to protect personal information. While no system is completely secure, we continuously improve our security posture.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, data is securely deleted or anonymized.

8. Your Rights

• Access your personal information
• Request corrections
• Withdraw consent
• Request deletion where applicable
• Ask how your data is used

Contact [email protected] to exercise your rights.

9. Cookies & Tracking

We may use cookies and analytics tools to improve user experience. You may disable cookies in your browser, but some features may not function properly.

10. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect information from minors.

12. International Transfers

Some service providers may operate outside Canada. We ensure appropriate safeguards are in place to protect your information.

13. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent revision.

14. Contact Us

For questions or privacy requests, contact:

SecuredVIA
Email: [email protected]
Website: https://securedvia.com